Charzan Holidays

The itinerary.
1. The hotel stay - the hotel rooms were not clean. The washrooms were not fully functional. The health faucet in the room was broken and the hotel kept lying that the water is low pressure as the pump is not on. They didn’t change it and neither changed our room
2. The driver kept bragging that his regular customer from Oman gifted him a phone. He didn’t return my money that he took from me for toll/parking which was included in the package. He asked for a tip and said he had big expectations from me regarding tip
3. The driver took us to a dry fruit shop on the way to Pahalgam from which he gets a commission despite my asking to stop elsewhere. I purchased walnuts and some other dry fruits. The walnuts that I bought from there have insects and worms in it. This is the quality that the driver made me buy at full price just coz of his commission
4. Everyone is a beggar in Kashmir. They keep asking for tips. They keep saying - make us happy. Right from people who rent horses , ATV, driver, waiters. One waiter even followed me to me room just for a tip.
5. The driver kept cribbing that he wouldn’t take me to a destination within Kashmir as it is a double round etc. even when my mother had to go to washroom.

Our hearty gratitude for the amazing Charzan Holidays team.
It was an out and out a well organized trip, which made our stay memorable.
The team for you- The humble- modest- down-to-earth, committed INAYATJI, the dedicated, go- getter, loving INSHA, the Full - of- life( never say die attitude), vivacious, sensible ( understands the client's pulse), ever empathising, sensitive IRFAN and all those who extended their valuable time and support to make our stay comfortable.
Though, I wonder how we missed the charzan Holidays customery WELCOME CAKE!!!????

May Allah blessed, Inayatsir and his team.
MY TAKE:
CHARZAN HOLIDAYS TEAM IS A FORCE TO RECKON WITH, SECOND TO NONE!

I & My Tour Members [ 36 persons ] Full Enjoy in Shrinagar, Pahalgram, Sonmarg, Gulmarg dt: 23 May 2023 to 29 May 2023
Charzan Group is very nice, Specifically Thanks to Haika Madam , to arrange successfully trip Without any error. Pahalgam Hotel is nice ,Big rooms , Nice Veg Food, & Management , I recommended ,this Hotel your other members , Thanking you [ Manoj D. Matre , Akola. [Maharashtra ]

We would like to Thank Ms.Haika for her timely co ordination and support. Especially when we have to stay back at Panchatarini and reach back Srinagar on Sunday, where in advance booking for hotel was not made, Ms.Haika extended timely support which was wonderful.
The tour guide and the drivers associated Mr. Danish and Mr. Tahir were very friendly, supportive and their hospitality was excellent.
Swarna Nagaraj

First of all I will like to mention the hospitality of the people with whom my family had such a wonderful trip. The team of Charzan Holidays was very understanding and always available whenever needed including late evening/night as well. Their USP to me lies in their way of dealing with their customers and ensuring worthiness of every single day that the tourist spends during the vacation. There were some teething issues pertaining to transportation but were very well handled. Haika my tour manager requires no explanation how good she is in understanding tourist/customer needs. I will like to thank her the most as she patiently handled every aspect of my trip. People looking forward for Kashmir vacay should definitely try Charzan Holidays and simply enjoy their vacay.

We took a 6 night 7 night from charzan holidays.The tour started from Jammu with our driver Vinay who was good at duty but missing tour guidance capabilities. Our houseboat was jewel of Kashmir, new clasic resort Srinagar, regency in pahalgam and Marina in tanmarg. Excellent service from all the hotel except Hotel Shaha Abbaas, which is worst hotel in Srinagar. Thank you Hyka for handling our tour package perfectly.Thank you team. Will surely visit again.

Gud but not professional , as expected ,though very courteous and helpful ., but need to have a lot more of professionalism .Had a gud time with little hiccups , but on the whole we had a nice holiday , sure Charzan will improve ,Thankyou Charzan !

It was well organised.Thr acommation transport food etc were good.The lady Manger was very cordial and took prompt action.

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I got 3options to choose from and I chose Charzan holidays. Haika had planned my holidays really well and gave me the best price. The owner had personally come to visit us at the hotel on our first day in Kashmir. Really appreciate the gesture! He also recommend us other places we could visit and personally assisted with other things. Also Haika followed up with us before and during our trip. Totally recommend them for any upcoming trips.

We had a great experience with charzan. They gave us the best deal and also took care of everything. Highly recommended.

Best highly recommend charzan holidays
Good facilities provided by this highly cooperative and humble

Very Good service, I am satisfied but required little more improvement