My Travels Time

What's Good: I had one of the worst experiences with MY TRAVELS TIME LLP, located at GM Tower, Plot E-281, Phase 8A, Mohali. Their services were shockingly bad — I've never encountered anything like this before.
In particular, Anand from the agency turned out to be extremely fraudulent. I lost a significant amount of money. Once you pay the advance, everything changes — suddenly it's all "no, no, no" from their side. You're left with no choice but to either forfeit your money or accept blame for things that are clearly their fault.

I have full documentation and proof of their fraudulent practices. The initial itinerary and the final documents did not match, and several agreed-upon locations were simply removed. They falsely claimed that this was what had been discussed. I repeat: I have all the proof — every document, every communication.

Please, I strongly urge everyone: do not go by Google ratings alone. I did — and it was a huge mistake. The experience was not only disappointing but also financially damaging.

I repeat: this individual is not trustworthy, and the services are extremely poor.
What's Not Good: Once you commit to this agency and pay the advance, everything changes. They start refusing even the smallest requests, constantly saying "no" to anything you ask. If you try to argue or clarify, they demand more money.

If you don't make the full payment exactly as per their "travel plan," they threaten to cancel your trip. They impose arbitrary deadlines — for example, "If you don’t pay the full amount by 2:00 PM today, your trip will be canceled." Even though my trip was two weeks away, they insisted on 100% payment immediately.

Anand, the main point of contact, stopped taking calls, constantly saying he was "out of station." But when they want money, they chase you at all hours — including weekends and late nights. If you try to reach them on weekends or holidays, they reply with excuses like “today is a holiday.” This is not a travel agency — it’s a fraudulent and manipulative organization.

They never accept their mistakes and refuse to accommodate even small timing changes or basic adjustments. I faced tremendous trouble and regret choosing this agency. After speaking with other travelers, I realized how convenient and flexible other companies are by comparison — allowing easy plan changes or swaps based on personal preferences.

Important: Always compare the initial document and the final travel document. If there are discrepancies — do not compromise.
They completely changed my itinerary without notice.

Example:
Initial Document – Day 2 (30 May):
“Singapore City Tour – including Marina Bay Sands, Merlion Park, Gardens by the Bay, Orchard Road, etc.”

Final Document:
“30 May 2025: Singapore City Tour – ON SIC. Pickup from Value Hotel Thomson at 09:45 Hrs & drop back to same hotel.”

No sightseeing details were provided in the final plan, and when I questioned it, they simply said, "This is your city tour." All promised locations were removed.

Visa Handling – Another Nightmare:
They charged double the amount for visa processing but never handled the process themselves. I was forced to visit a third-party agency, submit documents on my own, and follow up multiple times. Worse, they provided outdated documents that were rejected by the visa authority. In the end, I had to manage everything myself — a complete waste of money and time.

Final Warning:
Please do not trust this agency based on Google ratings. I have all the proof, including documents, WhatsApp messages, and screenshots, showing how they manipulated the process and caused significant financial and emotional stress.

Do not choose MY TRAVELS TIME LLP or deal with Anand

What's Good: We liked the guided tours and the whole itinerary. They were attentive towards our requests. Everything was organised meticulously. Would definitely recommend My Travels Time to others.

What's Good: Everything was in line. I didn't face any issue.

What's Good: Ha long bay
What's Not Good: City tour

I went to Baki with My Travels Time for my honeymoon tour and the inclusion, resorts, sightseeing was superb provided by them.
The most interesting thing that they provide floating brekfast with room decoration with flowers and honeymoon cake .
Everytime when I called to travel agent they picked up the call and do reply which was the most important for the traveler when they are travelling to International tour.
Thanks to whole team.
The customer supports, about the words and commitment which they provided before the start of the tour.

It was a wonderful tour done by MY TRAVELS TIME for my parents recently travelled to Hong Kong.
Everything was well managed and the team was available 24*7 for any emergency.
The customer care was fabulous

Business tactics
We every second regret for having choosing this travel agency. This was our first holiday post wedding which we wanted it to be fab. You people (Mr. Anand ) had successfully ruined it.
Every sec of holiday is hitting on nerve. Poor planning. Improper communication. A lot hidden charges which weren’t communicated in first place and will be give a surprise on the spot. Even if we want to sort it out.. they’ll pull all the blame on you. Worst itinerary. Never recommending it to anyone. We have lost money, time,