Rucksack Adventures

What's Good: Good

What's Good: The overall arrangement was very good. No tension or headache was taken by me, everything was well catered.

What's Not Good: I had a highly disappointing experience with this travel agency due to their unprofessionalism, lack of coordination, and complete disregard for customer satisfaction. Gaurav and Vikas are cheaters, and they just work to extort money from customers.
Despite being provided with a detailed itinerary, they failed to adhere to it, leaving us frustrated and financially burdened. Further, I had explicitly informed them in advance that before my flight, I would need transportation for lunch. Their itinerary also stated that missed sightseeing locations would be covered. However, instead of arranging transportation as promised, they only booked a direct airport drop. The driver kept calling and insisting that he would take me directly to the airport while asking for itinerary details, which should have been provided to him by the agency, not me.
The hotel provided in Rishikesh was on the outskirts instead of Tapovan, which was highly inconvenient. Moreover, no extra beds or blankets were provided, even though we specifically requested them. One of my friends fell sick with a fever in Mussoorie, and despite multiple requests, the hotel still refused to provide an extra blanket.
Overall, this trip was a nightmare. The agency failed to meet its commitments, did not respond to our concerns properly, and provided terrible service while overcharging us. I strongly advise against booking with them unless you want to face unnecessary stress, frustration, and unexpected expenses. This agency has no regard for customer satisfaction, and I would never recommend them to anyone. If you value your time, money, and peace of mind, stay away!

What's Good: Firstly I would like to thank Gaurav our coordinator for arranging the trip in such a way that we were able to visit the maximum number of places he was the person who was available throughout the trip in just one phone call. I would highly recommend Rucksack Adventures
What's Not Good: There is nothing such.

Communication and commitment.
The car requested was Innova 7 1 but got Innova 6 1 vehicle. But it's fine .

Honestly, the experience with Rucksack Adventure was a mess from start to finish. I was really looking forward to exploring Manali and Kasol, but the entire trip felt like a disaster.

First of all, the driver had a terrible attitude—constantly rude and acting like he was doing us a favor. He barely interacted with us, and whenever he did, it was with an annoyed tone.

The travel experience itself wasn’t great either. The itinerary was poorly organized, and it felt like they were just winging it half the time. We ended up wasting so much time because of their lack of planning. And when we did finally get to certain places, the whole vibe was rushed, like they just wanted to check places off a list rather than give us time to actually enjoy them.

Accommodation was mediocre at best, and there was little to no support from the Rucksack team when things went wrong. Any time we tried to reach out for help or had questions, we were either ignored or given vague answers.

This trip was far from the adventure I was hoping for. Wouldn’t recommend Rucksack Adventure to anyone looking for a positive travel experience in Manali and Kasol.

Adventure Awaits!
Eco Tourism
Great memories
Best Experience