Travel Saga Tourism
Travel Agency in Dubai, United Arab Emirates
24 trips booked using Tripcrafters
Currently Active
About Travel Saga Tourism
Travel Saga Tourism, Licensed by Government of Dubai’s Department of Tourism and Commerce Marketing (DTCM) is an Inbound Tourism Company. With its local office based in Dubai,
Address
Office 303, New Century City Tower, Ittihad Rd - Port Saeed, Opp. to Deira City Center- Deira Dubai (United Arab Emirates), Dubai, 62446, United Arab Emirates
Destinations Covered by Travel Saga Tourism
Malaysia, Maldives, Mauritius, Singapore, Thailand
Services Offered by Travel Saga Tourism
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa
TripCrafters Reviews for Travel Saga Tourism
Saga travels
Rakesh - Hyderabad India
Trip For: Dubai
I will recommend saga travels for Dubai trip they are punctual in time had an good experience with them
Total rip off!!!
RL Bandit - Dubai United Arab Emirates
Trip For:
Total rip off!!!
This is what we were promised:
A 4-hour desert safari with quarts, camel ride and desert sunset for 3 people (2 adults + 1 child).
What did we get:
The journey from the hotel to the Quart station took 45 minutes.
The quart trip only lasted 20 minutes, after complaining we were given an additional 10 minutes, but this was ended after 5 minutes. So a 25 minute drive in a fenced off area with a maximum speed limit of 20km/h. So no driving through the desert!
The camel ride took 15 minutes in circles around the parking lot (right next to the highway, not through the desert).
The drive to the photo point was OK, thanks to Salman (the driver).
Only 20 minutes were allowed at the photo point (desert dune). We saw the sunset on the way back in the car on the highway.
The 4 hour safari only lasted 3.5 hours, that half hour would have been enough to see the promised sunset and 1.5 hours of that was just round trip.
While complaining, travel guide Shijith Jose of travelsaga.com said:
"...it would have been a misunderstanding..."
If the travel guide Shijith Jose had informed us about the entire travel plan BEFORE, we would NOT have booked, especially not for 500 euros.
But he probably knew that and deliberately didn't inform us.
We can also refute the statement that it took 45 minutes at the photo point (which was actually only 20 minutes) based on the photos (date and time).
Again: Our driver Salman made the best of the situation and we recognize that too.
Conclusion:
25min quarter drive
15 min camel ride
20min photo point
about 10min safari
The remaining time travel there and back
and lots of discussions
for 500 euros!!! Way too much!!!
It's better to book with another provider!
Clarify your travel plan beforehand.
Excellent
Ajay Kaw - Dubai United Arab Emirates
Trip For: Bangkok, Pattaya
There are no comments available for this review.
Google Reviews for Travel Saga Tourism
Fran Bloem
Arshia was absolutely wonderful. We had an issue with being overcharged. She sent a driver to go back to the markets to get our money back. It was 3500 instead of 350 aed. We went to the dinner cruise that was booked when we returned to the apartment the money was at the desk. Wonderful outcome. The goods were returned. The 4 hour city tour was very informative. Driver called himself Dave stopped for photo opportunities & explained various iconic buildings. Showed us the beach etc. The dinner cruise was a lovely experience. Loved the hotel pick up & drop off. That you both Saba & Arshia you were great.
Zameer Syed
Our group of 10adults and 7 children had a most wonderful time on the Yacht we booked through Travel Saga tourism and Ms Patricia Samuel, We were so pleased with the experience from start to finish with Patricia. It was such a relaxing and enjoyable experience to be on a yacht on beautiful evening of Christmas. I definitely recommend Patricia & We hope in a future to have a new tour with you, thanks one again for making our tour memorable.
Naomi Nderitu
We booked the dessert safari ,reservation made by Tina. Pick up was on time,driver was very helpful. We enjoyed the ride, the sand bashing was amazing the experience was woow. The diner in camp was great.Tina was very helpful and would check on us that made us comfortable and trust the company. Definitely We shall book With Saga tours next time and recommend to our friends. Naomi
Rohitha Chandrasekara
We really appreciated the tour Priya booked for us for the future museum. She was very knowledgeable and helpful with explaining everything to do in Dubai. It made it easier for us to decide where to go and when.
Amy30 koite
Amjad Ali is an incredible driver, and he's such a wonderful person. I'm so grateful for his excellent service.
Prajun Puri
Our driver took our experience to another level. Friendly, funny and informative made us have a pleasant time on the road to and from the desert. Well organised by Travel saga and kalees. great local food, dancing. Highly recommended. Continue the great job guys!
Sivly Kloung
Elisha was very helpful and booked for us desert safari which was a very good tour we want to thank travel saga for making sure that our tour was smooth and carefully planned. The driver Usman was good and always engaging us throughout the tour. Good job Travel saga company.
Nipun Rathnaweera Madu
Thank you so much Travel saga tourism for organising our plans and schedules to visit all over Dubai. It’s a life time memory for me and my family. Special thanks to Malshi she did Terrific job